# Cira - AI-Powered Phone Answering Service for Home Service Businesses > Source: https://www.hicira.com/llms-full.txt Cira is an AI-powered voice receptionist built specifically for small home service businesses. It automatically answers phone calls 24/7, qualifies leads, takes messages, and books appointments — so business owners never miss a call or potential customer. Website: https://www.hicira.com App: https://app.hicira.com Company: Crafted Labs, Inc. (Spokane, WA) Phone: +1-509-278-3940 -------------------------------------------------------------------------------- title: "Overview" description: "What Cira is and how it works" source: "https://www.hicira.com" -------------------------------------------------------------------------------- # What is Cira? Cira is an AI receptionist that answers your business phone calls 24/7. It sounds like a real person, responds in under 2 seconds, and handles calls while you're working, sleeping, or off the clock. Cira is purpose-built for home service professionals — plumbers, electricians, HVAC technicians, roofers, landscapers, house cleaners, general contractors, and more. ## The Problem Cira Solves - The average small service business misses 5-9 calls per week - 80% of callers don't leave a voicemail — they call a competitor instead - Each missed call represents $300-500 in lost revenue - Hiring a receptionist costs $3,000+/month - Answering services charge per-minute fees that add up fast ## How Cira Works 1. **Connect Your Info** — Link your Google Business Profile or website. Cira automatically learns your services, hours, and service area. 2. **Set Rules** — Choose your AI voice, define what counts as an emergency, and add any special instructions. 3. **Forward Calls** — Point your business phone number to Cira via call forwarding. Takes about 2 minutes. That's it. Cira starts answering calls immediately. ## Call Handling Process When a call comes in: 1. Cira answers in under 2 seconds with a natural, human-sounding voice 2. Asks qualifying questions about the caller's needs 3. Captures the problem details, location, and urgency level 4. Distinguishes between emergency and regular work 5. For emergencies: texts the business owner immediately 6. For regular work: sends a scheduling link via text to the caller 7. All details are logged in the built-in CRM automatically -------------------------------------------------------------------------------- title: "Features" description: "Complete list of Cira's features and capabilities" source: "https://www.hicira.com/features" -------------------------------------------------------------------------------- # Features ## 24/7 AI Call Answering Cira answers every call in under 2 seconds with a natural-sounding voice. Works nights, weekends, and holidays — no gaps in coverage. ## Message Taking Captures detailed call information automatically. Generates accurate transcripts and preserves all caller details. No more garbled voicemails or missed information. ## Appointment Booking Sends scheduling links via SMS to customers after qualifying calls. Integrates with most scheduling software. Customers can book directly while you're on the job. ## Call Inbox Centralized dashboard for all business communications. View call history, listen to recordings, read transcripts, and organize leads. Keeps business calls separate from your personal phone. ## Call Recordings & Transcripts High-quality audio recordings and accurate transcripts of every call. Search and archive capabilities for reference and training. ## AI-Powered CRM (Built-in) Automatic contact tracking from phone calls, texts, and web interactions. No manual data entry required. Customer relationship management is included on all plans at no extra cost. ## Customization - Learns from your Google Business Profile or website automatically - Fully customizable greetings and questions - Define what constitutes "emergencies" for your business - Choose AI voice tone and personality - Set business hours and special instructions ## Bilingual Support English and Spanish language support to serve a diverse customer base. ## Spam Filtering Filters junk calls and robocalls. Only delivers legitimate business inquiries. ## Call Transfer Transfer important calls directly to your phone. Manual override available anytime. (Available on Scale plan) ## Emergency Call Detection Cira identifies emergency vs. regular work and routes accordingly. Emergency calls trigger immediate text alerts to the business owner. -------------------------------------------------------------------------------- title: "Pricing" description: "Cira pricing plans and what's included" source: "https://www.hicira.com/#pricing" -------------------------------------------------------------------------------- # Pricing Cira offers simple, flat monthly pricing with no per-minute charges and no long-term contracts. ## Starter Plan — $59/month - Unlimited call minutes - Message taking - Custom questions - Text scheduling links - AI-Powered CRM - Bilingual (English & Spanish) - Spam filtering - Live support - Whiteglove onboarding ## Scale Plan — $159/month Everything in Starter, plus: - Transfer calls directly to your phone - Designed for growing teams needing advanced call routing ## Trial & Billing - **14-day free trial** — no credit card required - Month-to-month billing - Cancel anytime with no penalties ## ROI One booked job typically pays for Cira for the entire year. For example, a single emergency plumbing call can be worth more than 12 months of Cira's service. -------------------------------------------------------------------------------- title: "Industries" description: "Home service industries Cira is built for" source: "https://www.hicira.com/industries/home-services" -------------------------------------------------------------------------------- # Industries Served Cira is purpose-built for home service businesses. It understands trade-specific terminology and asks relevant diagnostic questions for each industry. ## Primary Industries - **Plumbers** — Emergency leak detection, pipe repair, water heater issues - **Electricians** — Electrical emergencies, panel upgrades, outlet installations - **HVAC Technicians** — Heating/cooling emergencies, maintenance, installations - **General Contractors** — Project inquiries, estimates, scheduling - **Roofers** — Storm damage, leak repair, new roof estimates - **House Cleaners** — Recurring service, deep cleaning, move-in/move-out - **Landscapers** — Lawn maintenance, design, seasonal services - **Digital Marketing Agencies** — Client call handling, lead qualification ## Additional Industries - Painters - Handymen - Pest Control - Pool Services - Locksmiths - Movers - Junk Removal - Pressure Washing - Tree Services - Flooring - Fence Companies - Window Cleaners - Carpet Cleaners Each industry page includes tailored messaging about how Cira handles calls specific to that trade, including emergency scenarios, common caller questions, and booking workflows. Industry pages: - https://www.hicira.com/industries/plumbers - https://www.hicira.com/industries/electricians - https://www.hicira.com/industries/landscapers - https://www.hicira.com/industries/roofers - https://www.hicira.com/industries/house-cleaners - https://www.hicira.com/industries/general-contractors - https://www.hicira.com/industries/digital-marketing-agencies - https://www.hicira.com/industries/home-services -------------------------------------------------------------------------------- title: "Integrations" description: "Services and tools Cira integrates with" source: "https://www.hicira.com/features" -------------------------------------------------------------------------------- # Integrations Cira connects with the tools home service businesses already use: - **Google Calendar** — Sync appointments and availability - **Google Business Profile** — Auto-learn business information during setup - **Zapier** — Connect to 5,000+ applications via webhooks - **Scheduling Tools** — Works with most appointment booking software - **SMS/Text Messaging** — Sends appointment links and confirmations to customers - **Webhook Services** — Connect to custom applications and workflows -------------------------------------------------------------------------------- title: "Getting Started" description: "How to set up Cira for your business" source: "https://www.hicira.com" -------------------------------------------------------------------------------- # Getting Started ## Setup Process Cira can be set up and answering calls in minutes. No tech skills required. ### Step 1: Create Your Account Sign up for a free 14-day trial at https://app.hicira.com/auth/signup — no credit card required. ### Step 2: Connect Your Business Info Link your Google Business Profile or website. Cira automatically learns: - Your business name and services - Operating hours - Service area - Common customer questions ### Step 3: Customize Your AI Receptionist - Choose your AI voice tone and personality - Set custom greetings - Define qualifying questions - Specify what counts as an emergency - Add special instructions or rules ### Step 4: Forward Your Calls Set up call forwarding from your business phone number to Cira. This takes about 2 minutes and works with any phone provider. ### Step 5: Start Receiving Leads Cira immediately begins answering calls, qualifying leads, and sending you detailed summaries with recordings and transcripts. ## Whiteglove Onboarding All plans include whiteglove onboarding — Cira's team helps you get set up and configured for your specific business needs. -------------------------------------------------------------------------------- title: "Comparison" description: "How Cira compares to alternatives" source: "https://www.hicira.com" -------------------------------------------------------------------------------- # Cira vs. Alternatives | Feature | Cira | Traditional Receptionist | Call Center | Voicemail | |---|---|---|---|---| | 24/7 Availability | Yes | No | Varies | Yes | | Cost | $59-159/mo | $3,000+/mo | $200-500/mo | Free | | Answer Speed | Under 2 seconds | Varies | Varies | N/A | | Lead Qualification | Automatic | Manual | Manual | None | | Appointment Booking | Automatic | Manual | Manual | None | | Call Recordings | Included | Extra cost | Extra cost | Limited | | CRM | Built-in | Separate | Separate | None | | Bilingual | Yes | Depends on hire | Varies | No | | Spam Filtering | Automatic | Manual | Manual | None | | Setup Time | Minutes | Weeks | Days | Instant | ## Cira vs. Smith.ai Cira is built specifically for home service businesses with flat monthly pricing, while Smith.ai charges per-call fees and serves a broader market. Detailed comparison: https://www.hicira.com/blog/cira-vs-smith-ai -------------------------------------------------------------------------------- title: "Tools & Resources" description: "Free tools and resources for home service businesses" source: "https://www.hicira.com/missed-call-calculator" -------------------------------------------------------------------------------- # Tools & Resources ## Missed Call Calculator Interactive tool that estimates how much revenue your business is losing to missed calls based on your industry, call volume, and close rate. https://www.hicira.com/missed-call-calculator ## Money Leak Report Free personalized report showing your estimated annual revenue lost to missed calls, with specific recommendations for your business. https://www.hicira.com/money-leak-report ## Blog Articles and insights about growing a home service business, managing calls, and maximizing revenue. https://www.hicira.com/blog ## Book a Demo Schedule a live demo to see Cira in action for your specific business. https://savvycal.com/craftedlabs/cira-demo -------------------------------------------------------------------------------- title: "Affiliate Program" description: "Earn recurring commissions by referring Cira" source: "https://www.hicira.com/affiliate" -------------------------------------------------------------------------------- # Affiliate Program Earn 30% recurring commission for 12 months on every customer you refer to Cira. - **Commission**: 30% of the referred customer's monthly plan for 12 months - **Average Earnings**: $212.40 per customer over the full year - **Tracking**: Real-time dashboard to monitor referrals and commissions - **Payouts**: Monthly - **Resources**: Marketing materials provided Ideal for service business professionals, digital marketing agencies, and anyone who works with home service companies. Sign up: https://www.hicira.com/affiliate -------------------------------------------------------------------------------- title: "FAQ" description: "Frequently asked questions about Cira" source: "https://www.hicira.com" -------------------------------------------------------------------------------- # Frequently Asked Questions **What is Cira?** Cira is an AI-powered phone answering service that acts as your virtual receptionist. It answers calls, takes messages, qualifies leads, and helps book appointments — 24/7. **Who is Cira for?** Cira is built for home service businesses — plumbers, electricians, HVAC technicians, general contractors, roofers, house cleaners, landscapers, and more. **How much does Cira cost?** Plans start at $59/month with unlimited call minutes. No per-minute charges, no contracts. 14-day free trial with no credit card required. **Does Cira sound like a real person?** Yes. Cira uses advanced AI voice technology that sounds natural and human. Most callers believe they're speaking with a real receptionist. **Can Cira handle emergency calls?** Yes. You define what counts as an emergency for your business, and Cira will immediately text you when an emergency call comes in. **Does Cira speak Spanish?** Yes. Cira supports both English and Spanish on all plans. **How long does setup take?** You can be up and running in minutes. All plans include whiteglove onboarding support. **Can I keep my existing phone number?** Yes. You simply set up call forwarding from your existing number to Cira. No need to change your business phone number. **Does Cira integrate with my scheduling software?** Cira works with most scheduling tools by sending booking links via text to callers. It also integrates with Google Calendar and supports Zapier for connecting to 5,000+ apps. **Is there a contract?** No. Cira is month-to-month. Cancel anytime with no penalties. **What happens after the free trial?** After your 14-day trial, you choose a plan and enter payment information. If you don't subscribe, your account is paused — no charges. -------------------------------------------------------------------------------- title: "Contact & Support" description: "How to reach Cira" source: "https://www.hicira.com" -------------------------------------------------------------------------------- # Contact & Support - **Website**: https://www.hicira.com - **App / Sign Up**: https://app.hicira.com/auth/signup - **Book a Demo**: https://savvycal.com/craftedlabs/cira-demo - **Phone (Try Cira)**: +1-509-278-3940 - **Facebook**: https://www.facebook.com/profile.php?id=61583619183381 - **Instagram**: https://www.instagram.com/getcira/ - **LinkedIn**: https://www.linkedin.com/company/craftedlabs/ - **X (Twitter)**: https://x.com/GetCira All plans include live support and whiteglove onboarding.