Stop Sending Worried Pet Owners to Voicemail
A dog ate something it shouldn't have. The owner is scared and calling your clinic. Your team is in an exam room. The phone rings out. They call the ER vet across town instead.
Cira is an AI receptionist for veterinary clinics. It answers every call and text 24/7. It stays calm with worried callers, asks your triage questions to spot a real emergency, takes refill requests, and books visits — so your team can stay with the patients in front of them.
Up and running in minutes
Your Team Can't Hold a Puppy and the Phone
When your techs are restraining a cat or your vet is mid-exam, the phone still rings.
Worried owners won't wait on hold
If no one picks up, they call the next clinic — or the ER vet. The clinic that answers keeps the patient.
Your front desk is slammed at open and close
Drop-offs, pickups, refills, check-ins. Every ringing phone is a client you can't help right now.
A full-time receptionist costs $35,000+ a year
And they go home at 6. Pets get sick at night and on weekends.
A missed call can mean a missed emergency
If a real urgent case can't get through, that's bad for the pet — and bad for your clinic's name.
The clinic that answers the phone takes care of more pets — every time.
The Math
One Missed Client = A Patient You'll Never See
A new patient isn't one visit. Wellness exams. Vaccines. Dental cleanings. Years of care. One steady client is worth $1,500-3,000 a year.
Miss just 3 new-client calls a week and you could be losing $120,000+ a year in visits.
Cira costs less than one dental cleaning. One new patient pays for the whole year.
Cira: Starting at $59/month
ROI: 175x return on investment
How It Works
Answer, Triage, Book — All on Its Own
Cira picks up in 2-3 rings. It sounds like a calm, friendly person from your front desk.
Answers Every Call
Day or night. Cira greets callers with your clinic's name and asks how it can help.
Sorts Urgent from Routine
Cira follows your triage questions. If a call sounds like an emergency, it tells the caller what to do and alerts your team right away.
Books and Confirms
For routine visits, Cira checks your calendar and books the appointment. Then it texts to confirm and sends a reminder so fewer pets miss their visit.
Every Call Captures
What This Means for Your Clinic
Worried Callers Stay Calm
Someone's dog is limping and they're panicking. Cira answers right away, stays calm, asks the right questions, and gets them booked — instead of sending them to voicemail.
Real Emergencies Get Through
Cira uses your triage questions to spot urgent cases. It flags them, tells the caller what to do, and pings your team — so a true emergency never sits in a voicemail box.
Refill Requests, Handled
A client calls because their dog "needs more of his pills." Cira takes the request — pet name, medication, pharmacy — and passes it to your team to approve. No more sticky notes by the phone. Cira never approves or fills anything on its own.
Catch After-Hours Calls
Pets get sick at 9 PM on a Sunday. Cira answers while your clinic is closed, handles routine bookings, and makes sure urgent callers know where to go.
Reply to Texts Too
Cira answers texts like a person — questions about hours, vaccines, and openings — and books appointments by text when you can't pick up.
Cira vs. Traditional Solutions
| Feature | Traditional Answering Service | Human Receptionist | Cira |
|---|---|---|---|
| Availability | Business hours only | 40 hrs/week | 24/7/365 |
| Cost | $500+/month | $35,000+/year | $59-259/month |
| Response Time | Call center delays | Immediate | Instant |
| Knows Your Business | Generic scripts | Requires training | Learns automatically |
| SMS/Text Handling | No | No | AI-powered |
| Spam Blocking | No | No | Yes |
| Appointment Booking | Takes messages | Can book | Books automatically |
| Setup Time | Weeks | Weeks | Minutes |
Calls Cira Can Handle
Cira knows what to ask for the kinds of calls your clinic gets.
Wellness & Prevention
- Annual wellness exams
- Puppy & kitten visits
- Vaccines & boosters
- Heartworm & flea/tick
- Microchipping
Sick & Urgent Calls
- Vomiting or diarrhea
- Limping or injury
- Ate something bad
- Trouble breathing
- After-hours emergencies
Prescriptions & Records
- Medication refills
- Flea & tick renewals
- Prescription diet orders
- Vaccine history & records
- Pharmacy questions
Surgery & Dental
- Spay & neuter
- Dental cleanings
- Lump & mass removals
- Pre-surgery questions
- Pickup time updates
Setup
Up and Running in Minutes
Connect your clinic
Link your website and booking calendar. Cira learns your services, prices, hours, and vets.
Set your triage rules
Tell Cira which symptoms count as urgent and what to say ("head to the ER vet now" or "we can see you at 2 PM today"), plus what it can quote and what needs a callback.
Forward your calls
Point your number to Cira. It starts answering right away — including the calls you'd normally miss.
Pricing
One Booked Job Pays for the Year
Simple per-conversation pricing. No per-minute charges. No contracts. Start with a 7-day free trial.
Starter
Most popularPerfect for small businesses that need reliable call and SMS coverage.
- 200 conversations/mo
- $0.79 per additional conversation
- Phone & SMS channels
- 1 phone agent
- 1 call forwarding contact
- Message taking
- Custom questions
- Text scheduling links
- After-hours greetings
- 12 AI voices
- AI-Powered CRM
- Bilingual - English & Spanish
- Spam filtering
- API & Webhooks
- Live support
- Whiteglove onboarding
Growth
For growing businesses that need call transfers and more capacity.
- 400 conversations/mo
- $0.69 per additional conversation
- Phone & SMS channels
- 2 phone agents
- 5 call forwarding contacts
- Message taking
- Custom questions
- Text scheduling links
- After-hours greetings
- 12 AI voices
- AI-Powered CRM
- Bilingual - English & Spanish
- Spam filtering
- API & Webhooks
- Live support
- Whiteglove onboarding
Pro
For established businesses with high call volume and multiple locations.
- 600 conversations/mo
- $0.59 per additional conversation
- Phone & SMS channels
- 2 phone agents
- 10 call forwarding contacts
- Message taking
- Custom questions
- Text scheduling links
- After-hours greetings
- 12 AI voices
- AI-Powered CRM
- Bilingual - English & Spanish
- Spam filtering
- API & Webhooks
- Live support
- Whiteglove onboarding
FAQ
Common Questions
- Can Cira book appointments on my calendar?
- Yes. Cira connects to your booking system, sees what's open, and books the visit while your team is with a patient.
- Can Cira tell an emergency from a routine call?
- Cira follows the triage questions you set up. If a call matches your urgent list, it flags it, tells the caller what to do, and alerts your team. Cira doesn't diagnose — it just sorts the call and follows the rules you gave it.
- Will Cira give medical advice?
- No. Cira handles scheduling, refill requests, and simple questions only. It won't diagnose, recommend treatment, or talk about medical details. That stays with your vets and techs.
- How does Cira handle refill requests?
- Cira takes the details — pet name, medication, and pharmacy — and passes the request to your team to approve. It won't approve or fill anything on its own.
- Can Cira help cut down no-shows?
- Yes. Cira texts to confirm the booking and sends a reminder before the visit. Clinics that use reminders like this see a lot fewer no-shows.
- Can I cancel anytime?
- Yes. No contract, no fees, month to month. Most clinics keep it once they see the extra bookings.
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Ready to Stop Missing Calls?
Start your free trial. Listen to Cira answer real calls. Watch it triage and book real visits. See if it's worth it for your clinic.
Up and running in minutes