Never miss a lead: instant call alerts and links your receptionist can text

Cira answers your phone so you don't lose a job while you're on one. This update is all about what happens the moment a call comes in and the moment it ends. You'll hear about new leads faster, your callers can get the exact link they need mid-call, and Cira handles quiet callers with a bit more grace. Here's what's new.

Get a text or email the moment a call ends

When a new lead calls, you want to know right away, not at the end of the day.

Now Cira can send you a text message and an email the second a call wraps up. You get the caller's name, their number, and a quick summary of what they needed, so you can follow up while it's still fresh. If it's a job you want, you can call them back before they call the next guy.

A few things that make this yours:

• Turn text alerts and email alerts on or off from your profile. Use one, use both, or use neither.
• Texts come from your own receptionist number, so it looks like it's coming from your business.

It's a simple way to stay on top of every lead without staring at your phone all day.

Let your receptionist text callers a link

Some callers just need a link. A booking page. A quote form. A page that answers their question. Now Cira can text it to them right in the middle of the call.

While Cira is on the phone, it can send the caller the exact link they ask for. They get it as a text they can tap, so there's no spelling out a long web address or hoping they remember it later.

You're in control of what goes out:

• Set up more than one link, like a scheduling page and a quote form, and Cira picks the right one for what the caller needs.
• Cira checks each web address before it sends it, so callers don't get a broken or bad link.

It turns a phone call into a booked appointment or a filled-out form while the caller is still on the line.

Smarter handling when a caller goes quiet

Sometimes a caller stops talking. Maybe they set the phone down, got distracted, or walked away. You don't want your receptionist just sitting there on an empty line.

Now Cira notices the silence and checks in, with a friendly "are you still there?" If the caller comes back, the call keeps going like normal. If they're really gone, Cira wraps up politely with a proper goodbye instead of hanging on a dead line.

It's a small touch that keeps every call sounding natural and professional, right down to the last second.

All of this is live in your account now. As always, if you have an idea for what we should build next, we're listening.