Capture more leads with the new Text Me widget

Here's what's new in Cira this week. Both updates help you do the same thing: catch more leads and treat them right. One turns website visitors into text conversations. The other makes sure the right name lands in your CRM.

Turn website visitors into texts with the new Text Me widget

You can now add a Text Me button to your website. A visitor types their name and number, taps the button, and Cira texts them back right away.

Most people won't call a business they found online. They also won't sit through a long contact form. So they leave, and you never know they were there. That's a lead walking out the door.

The Text Me widget fixes that. It's a quick, three-second form. The moment someone fills it out, Cira starts a real text conversation on their phone. Cira asks what they need, answers their questions, and helps them book the job. Every one of these leads gets saved in your CRM, so nothing slips.

You don't have to sit by a live chat window all day. Cira handles the back-and-forth by text while you're on the job. And Cira waits for a reasonable time of day before texting, so nobody gets a message at 2 a.m.

You set it up once, drop it on your site, and let it catch the leads you were losing.

Cira now gets caller names right

Names are easy to hear wrong over the phone. Is it Brian or Bryan? Sara or Sarah? Get it wrong and it shows up wrong in your CRM, on your texts, and on the invoice.

Now, when a caller spells their name out loud, Cira listens and saves that exact spelling. Cira will also read a tricky name back to the caller to make sure it's right before it goes in your records.

The payoff is simple. The correct name lands in your CRM the first time. Your follow-up texts and reminders use the right spelling. Little thing, but it makes you look sharp, and it saves you from fixing the same typo twice.